top of page

Privacy Policy

1. Introduction

Configured Business Solutions Pty Ltd ("CBS", "we", "our", "us") is committed to protecting the privacy of individuals who interact with our website, services, and communications. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

​

We value trust, transparency, and professionalism. Safeguarding personal information is part of our commitment to operating with integrity and supporting confident decision‑making for business owners.

2. What Personal Information We Collect

We may collect personal information including, but not limited to:

​

  • Name

  • Business name

  • Email address

  • Phone number

  • Job title or role

  • Business and financial information voluntarily provided

  • Any other information you choose to submit via forms, enquiries, or communications

​

We may also collect non‑identifiable data such as IP address, browser type, device information, and website usage statistics.

3. How We Collect Personal Information

  • Personal information is collected when you:

  • ​

  • Complete an enquiry or contact form

  • Subscribe to updates or communications

  • Engage our services

  • Communicate with us via email, phone, or online platforms

  • Use or browse our website (via cookies and analytics tools)

4. Purpose of Collection

We collect personal information to:

​

  • Respond to enquiries and requests

  • Provide professional advisory and consulting services

  • Assess suitability of services and engagements

  • Communicate relevant updates, insights, or service information

  • Improve our website, services, and user experience

  • Meet legal, regulatory, and professional obligations

​

We only collect information that is reasonably necessary for our business functions and advisory services.

5. Disclosure of Personal Information

We may disclose personal information to:

​

  • Professional advisers, contractors, or service providers engaged to support our operations

  • Technology providers (including website hosting, analytics, and CRM platforms)

  • Regulatory bodies or authorities where required by law

  • ​

We do not sell or rent personal information to third parties.

6. Overseas Disclosure

Some third‑party service providers we use may store data outside Australia. Where this occurs, we take reasonable steps to ensure overseas recipients handle personal information in accordance with Australian privacy standards.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

8. Access and Correction

You may request access to, or correction of, personal information we hold about you by contacting us using the details below.

9. Complaints

If you believe your privacy has been breached, you may contact us. We will respond promptly and work to resolve concerns in accordance with our legal obligations.

10. Contact Details

Configured Business Solutions Pty Ltd Email: info@configuredbusiness.com.au

bottom of page